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He has a PhD in Technology

But can’t figure out how to plug in a computer.  Ok, so maybe it wasn’t that bad, but it was damn close.

We get a call from a branch location telling us their card reader isn’t working.  This is after I was there the day before and told them it wasn’t working.  Brilliant!  Anyhow, their card reader isn’t working and their “Tech guy”, how has a PhD in Technology (they were very specific in pointing this out my boss) said that the card reader wasn’t compatible with their computer.